How to keep your ‘R’ rate up
Find out how to increase your customer retention rate during tougher trading conditions.
The 5 Key Attributes to Look for – When Recruiting Salespeople
With 68% of salespeople planning to look for a new job in the next year (according to Glassdoor), sales positions can be one of the hardest positions to fill in any company. It can also become a bit of recruitment merry-go-round...
Are You A Mindful Seller?
Sales has evolved over the last decade and today's buyer is far more educated and sophisticated than before. The internet has been the great leveler here - in readdressing the balance between salespeople having had the upper hand and the buyer being, somewhat in the...
Get sustainable results with micro-resolutions
For the third of us who make a new years resolution at the beginning of the year, half of these fall by the wayside come February and 80% of our commitments do not make it to the end of the year - so why bother at all? Self-help guru Caroline Arnold addresses this in...
The No. 1 Priority for a third of SME’s is ‘Driving Sales’
A 2017 report by Infusionsoft found that nearly 31% of business owners identified 'driving sales' as their No. 1 business goal, whilst 23% said that they needed to 'keep the customers they already had'. The report also found that 47% of small business owners have no...
Sales Training Matters
As business owners, we typically send our salespeople and customer-facing staff out to deal with clients and prospects but perhaps are guilty of not giving them the necessary training, tools and techniques - to be able to do their jobs as effectively as they could?...